Frequently Asked Questions

General FAQs

Landstoxx is a marketplace that allows individuals to invest in property-backed opportunities, trade shares in existing investments, and connect with sellers, buyers, and developers in a structured and secure environment.

Landstoxx provides a platform where property owners, developers, and investors can list, buy, and sell shares in property-backed investments. Investors can browse listings, conduct due diligence, invest securely, and trade their shares on the platform.

Anyone over the age of 18, who passes identity verification and complies with platform terms, can use Landstoxx to invest, trade, or list properties.

No, Landstoxx facilitates direct peer-to-peer property trading rather than pooling funds from multiple investors into a single venture.

Landstoxx allows for fractional investment, meaning users can invest smaller amounts rather than purchasing entire properties. It also provides liquidity through a secondary market where investors can sell their shares.

While Landstoxx primarily operates in the UK, international investors can participate if they comply with relevant legal and tax regulations in their home countries.

The minimum investment amount is £200, though some projects may require higher minimum contributions.

Yes, property owners can list their properties for fractional sales, allowing investors to purchase shares.

Landstoxx performs thorough due diligence on all listed opportunities and ensures transactions are processed through secure third-party payment providers.

No, creating an account is free. Fees apply to transactions, listings, and other platform services.

Investment Process FAQs

Simply sign up, complete KYC verification, browse listings, select an investment, and complete the payment via Stripe Connect.

Yes, corporate investors can participate. Additional verification requirements apply.

Yes, investors legally own shares in the property’s designated holding entity.

While you cannot request a refund, you can sell your shares on the Landstoxx trading platform.

Returns vary depending on the property, market conditions, and agreement terms.

Some investments may pay rental income as dividends, while others provide returns through capital appreciation.

Risks include market fluctuations, property devaluation, liquidity issues, and unforeseen expenses.

Investment durations vary, with some being short-term (6-12 months) and others long-term (3-5 years).

Returns are based on rental income, property appreciation, and exit strategy terms.

Yes, investors receive digital ownership certificates detailing their shareholding.

Listing and Selling FAQs

Sellers submit an application, complete due diligence, and go through the listing approval process.

  • Stage 1: Property Pitch – Free
  • Stage 2: Due Diligence – £500
  • Stage 3: Final Review – £2,000
  • Stage 4: Marketing & Sales Development – Additional Costs Apply

Yes, but cancellation fees may apply depending on the stage of approval.

Once a transaction is completed, funds (minus Landstoxx's commission) are disbursed through Stripe Connect.

Trading Platform FAQs

It is a peer-to-peer marketplace where investors can buy and sell their property-backed shares.

Simply list them on the trading platform at your desired price

Yes, a small transaction fee applies.

Yes, buyers and sellers can set prices based on market demand.

Liquidity depends on demand; some shares sell quickly, while others take longer.

Legal FAQs

Landstoxx operates in compliance with UK financial and property regulations.

Investors sign legally binding agreements outlining ownership rights and exit strategies.

A Special Purpose Vehicle (SPV) holds the title, while investors own shares in the SPV.

Taxation FAQs

Yes, returns may be subject to capital gains tax or income tax.

No, but we provide documentation for tax reporting.

Some investors may qualify for deductions or exemptions.

They are typically treated as personal income.

Partnership FAQs

Yes, we welcome partnerships with developers, financial institutions, and agencies.

Yes, listed projects receive promotional support.

Yes, joint investments are possible.

User Experience FAQs

We use encryption, two-factor authentication, and secure payment processing.

A mobile app is in development.

We offer email, chat, and phone support.

Yes, through your investor dashboard.

No, but we provide educational resources.

Future Development FAQs

Not yet, but investors can trade their shares for liquidity.

Yes, we are exploring international expansion opportunities.

Yes, we aim to diversify investment options.

Not currently, but this feature is being considered.

Yes, through SPV structures.

Payments & Fees FAQs

All transactions are processed through Stripe Connect. You do not need to pre-fund an account; payments are made directly when you invest or purchase shares.

No, all fees are transparently listed, including transaction fees, listing fees, and commissions.

Landstoxx earns revenue through listing fees, transaction commissions, and other service-based fees.

No, since we do not operate a wallet system, all payouts are processed through Stripe Connect directly to your bank account

Yes, you can link multiple payment options via Stripe Connect.

If an investment does not complete, funds held in escrow will be returned.

No, Landstoxx does not support cryptocurrency payments at this time.

Not yet, but this feature is under consideration.

If a payment fails, you will be notified to retry or update your payment method.

VAT applies where required by law and is included in all applicable fees.

Security & Compliance FAQs

We use advanced encryption and comply with data protection laws, including GDPR.

Yes, KYC (Know Your Customer) verification is mandatory for all users.

Contact support immediately; we will lock your account and help recover acces

Yes, all payments are securely processed by Stripe Connect.

Use the "Report" function in your account or contact customer support.

No, users are limited to one account for security reasons.

Yes, we follow AML and KYC regulations to prevent fraud.

Some projects may have maximum investment caps to ensure fairness.

Yes, but additional documentation is required.

Investor records and assets are held securely in legally compliant structures.

Trading & Liquidity FAQs

It depends on demand, but listings are available for instant purchase by other investors.

Yes, if additional shares are available on the trading platform.

No, as long as you comply with investment limits for the specific project.

You will need to hold your shares until demand arises.

You will need to hold your shares until demand arises.

Landstoxx provides dispute resolution support and enforces fair trading policies.

Only verified users can purchase shares.

Yes, as long as the shares haven’t been purchased.

This varies, but active trading typically sees transactions completed in days or weeks.

No, you can buy and sell as frequently as desired.

Property Developers & Partnerships FAQs

Developers can list projects, raise funds, and market their properties directly on the platform.

Yes, developers must undergo a four-stage approval process.

Yes, Landstoxx allows fractional ownership sales to investors.

Yes, Stage 4 of the listing process includes marketing assistance.

Developers must handle their legal requirements, but we provide general guidance.

Developers pay listing and transaction fees based on their project stage.

Yes, each project may have a specific minimum investment amount.

Funding timelines depend on demand and project specifics.

Yes, unless they sell majority ownership.

Yes, we welcome partnerships with innovative property investment structures.

Customer Support & Account Management FAQs

Via email, live chat, or phone support.

Yes, but investment records are retained for legal purposes.

Currently, English, but additional languages are planned.

Update it directly in Stripe Connect settings.

Your transaction may be canceled, and you may lose the opportunity.

No, but our platform provides data-driven insights.

Submit a support request via the help center.

Yes, we provide guides, webinars, and expert insights.

We may introduce a referral program in the future.

Follow our blog, newsletter, and social media channels for updates.